Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Answer Warranty

  • Our technical help and support Department is working day and night to take care of all of your assistance tickets. Every single ticket you send to us will be answered within up to 60 minutes. If your problem demands help from an administrator, we are going to address the ticket to the person on shift and will inform you that the problem is being resolved.

  • Top quality support service
  • Qualified Client Help And Support Service

  • We are on line for you 24/7 to offer help and tech support and to help you with any issue that you might encounter while you are handling your virtual server. We’re able to assist you with all pre–installed software packages, plus your Operating System, server administration panel (dependent upon the VPS type) and the Web Hosting Control Panel designed 100% by our company.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Web Hosting Control Panel that is included absolutely free along with your virtual server, you can find an information–rich Help zone, that includes everything you need to be aware of when managing your internet sites and programs. We have integrated a wide range of how–to reports and video courses that illustrate the standard website management duties in an easy–to–understand fashion.