Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • You’ll find almost all the answers to your questions in the intuitive Help section incorporated into our Web Hosting Control Panel. It includes a detailed repository with commonly asked questions and exhaustive how–to articles compiled by our competent technical support team.

  • Top quality support service
  • Instructional Video Clips

  • For people who prefer to find out how to deal with a typically encountered problem by watching a video lesson, we’ve added a collection of video tutorials to our Web Hosting Control Panel. All the video lessons are short and simple to understand. They offer you visual demonstrations of different website management activities.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24/7 client support service and include a 60–minute response guarantee. Our experienced techs will be online day and night and will remedy any problem that you may face within maximum one hour after the ticket submission. In most cases, a reply will be provided to you in less than 20 minutes.