Tech Support Channels
A Sixty–Minute Response Guarantee
We offer a one–hour response time guarantee for each trouble ticket or e–mail that you send to the technical support team. We’ll quickly respond to all the standard questions and forward right away the case to our sysadmins in case additional assistance is required. If you order our Administration Services package, we’ll complete any of the included services at a time that has been agreed upon upfront.
A Topflight Tech Support Service
We will be online for you 24x7 to respond to any queries that you may have with regard to our Web Hosting Control Panel or any of the apps that we have pre–installed on your behalf on the server. If you also require help with server management procedures, you can examine our Administration Services package, which includes backup storage space, OS updates on a weekly basis, server monitoring and rebooting procedures, as well as problem troubleshooting and software installation procedures
A User–Friendly Help Section
Every Linux dedicated servers hosting package comes with our free–of–charge Web Hosting Control Panel, which sports an elaborate knowledgebase plus a collection of instructional video tutorials. Whenever you need help while working with the Web Hosting Control Panel, just press the Videos or Help buttons in the top right corner.