Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We supply a 1–hour response guarantee with all of our Linux cloud website hosting packages, meaning that every single advice request you submit will undoubtedly be answered to in only an hour maximum. Our support company members are trained to instantly overcome any case and to give you detailed information on any difficulty that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Our assistance service is supplied by a group of certified techs which are prepared to reply to your question without delay. You can easily make contact with the technical support staff by opening a technical support ticket from your Web Hosting Control Panel or by posting us an e–mail message. On working days, you can also call us on the phone or use the live chat solution.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you require help while working on your sites within the Control Panel, you’ll be able to always select the Help button and find your concern in the listing of posts that will appear. We have as well turned a number of the articles and reviews into video lessons. The catalogue of video tutorials will load if you click on the Videos option present in the top right angle.