Phone Support in Cloud Website Hosting
We believe that having the option to communicate with a live consultant is rather important, that's why we have three support lines globally (Australia, USA and UK) and you are able to contact us over the phone for fourteen hours every day. In case you consider buying one of our Linux cloud website hosting, for instance, you're able to call us and find more about our solutions before you order in order to ensure that we do meet all of the system requirements for your web sites. Following the purchase, you'll be able to get in touch with us about any sales and / or billing troubles you may have, or receive any type of general or basic tech information you need. We've tried to find the perfect balance between phone and ticket support, so for entirely technical issues you have to use the ticketing system, that will make it easier to follow the communication and any new developments in the resolution of your issue.
Phone Support in Semi-dedicated Hosting
Any time you need more info for the Linux semi-dedicated packages that we provide, you are able to call one of the three support lines that we have around the globe - in the United States of America, the UK and Australia. Thus, you'll be able to check in advance if our services will be appropriate for your websites. In case you're already our client and you've got a semi-dedicated account, you'll be able to get in touch with us over the phone for 14 hours a day about any billing or basic questions. For strictly tech problems you'll be able to take advantage of our ticketing system in order to communicate with our tech support because someissues just need more time to be taken care of, but we will help you over the phone with numerous minor technical issues as well, saving you the time and efforts.