Irrespective of the fact that the web hosting service supplied by the different companies is relatively identical, each provider has a customized platform with its own tweaks and different ways to carry out given operations. That’s the reason why, an info-loaded knowledge base would be really helpful both for persons with little or no practical experience and for technically seasoned users who will ultimately learn how given procedures are completed, but will waste valuable time in the meantime. The aim of such a knowledge base is to help make the hosting service quick and simple to use, sparing users loads of time and energy. The result is gladder clients, since they can quickly find the information they are seeking, and much less work for the technical support staff members, because typically the vast majority of the questions and difficulties that clients have got are already listed in the knowledge base. Given that the articles are professionally written and encompass more topics, you will be able to learn more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you purchase a cloud website hosting plan from us, you’ll be given access to our comprehensive online documentation where you will see information about de facto everything associated with our web hosting services. The topics range from how to set up an e-mail address on your feature phone, to how to accomplish different things using an .htaccess file. The articles themselves are written in an easy-to-grasp way and include detailed instructions on how to carry out a particular task within your Hepsia Control Panel. You can also find information that’s not related directly to Hepsia, for example one that concerns applications on your personal computer. The entire list of articles will be available in the Help section of the Control Panel, but those that are related to a specific Control Panel section can be accessed on the spot. Since we’ve covered as many topics as possible, you’ll be able to acquaint yourself with de facto everything associated with your account.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated packages come with extensive online help documentation where you will find information about all the features that our created-developed Hepsia hosting Control Panel comes with, plus solutions to various questions and obstacles that you may experience. All setup guides offer thorough descriptions, which implies that you will not have to worry about overlooking something if you want to export a database, for example. The troubleshooting articles cover a range of different viable reasons for certain problems and the solution for each of them, so in case you aren’t able to send emails although you have the right outgoing mail server settings, for instance, you can swiftly discover what the reason for this might be and rectify the problem with two or three clicks of the mouse in your mail client. As the Hepsia Control Panel has quite a lot of features, you will be able to find applicable articles in each single section. In case you want to browse all help articles, click on the Help link, which is located in the upper right-hand side of the page.